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Terms & Conditions

Customer Care

For any questions or concerns regarding these Terms, our products, or your order, please contact our customer support team:

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Thank you for choosing Packyard. We appreciate your business and look forward to serving you!

Terms and Conditions

Welcome to Packyard! These Terms and Conditions ("Terms") govern your use of our website and the purchase of packaging materials from our online store. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use our website or purchase our products.

Payment Methods

Payment Methods

    We accept the following payment methods:

Wholesale Inquiries

If you're interested in becoming a Pack Yard wholesaler, please contact us for more information. We offer competitive pricing and a wide selection of products to meet your needs. Let us help you grow your business today. Mail Us hello@packyard.in

Website Owner, the Offering, and Binding of Terms

Packyard ("we," "us," "our") is the owner of this website. By accessing our website and purchasing products from our online store, you acknowledge that you have read, understood, and agree to be bound by these Terms. These Terms constitute a legally binding agreement between you and Packyard.

Key Commercial Terms Offered to Customers

  • Product Availability: All products listed on our website are subject to availability. We reserve the right to limit quantities or discontinue any product at any time without prior notice.

  • Pricing: Prices for our products are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed.

  • Payment: We accept various forms of payment as indicated on our website. By providing payment information, you represent and warrant that you are authorized to use the payment method.

  • Shipping: Shipping costs and delivery times are provided at checkout. We are not responsible for delays caused by shipping carriers.

Return and Refund Policy

If you are not satisfied with your purchase, you may return the product within 30 days of receipt for a full refund or exchange. The product must be unused and in its original packaging. Please contact our customer support team for return instructions.

Retention of Right to Change Offering

​We reserve the right to modify, suspend, or discontinue any aspect of our website or product offerings at any time without prior notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of our products or services.

Warranties & Responsibility for Services and Products

Our products are warranted to be free from defects in material and workmanship under normal use and service for a period of 90 days from the date of purchase. This warranty does not cover damage caused by misuse, abuse, or alteration. To make a warranty claim, please contact our customer support team.

Ownership of Intellectual Property, Copyrights, and Logos

​All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Packyard and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.

Right to Suspend or Cancel User Account

We reserve the right to suspend or terminate your account if we suspect any fraudulent activity, violation of these Terms, or any other activity that may harm Packyard or our users. If your account is suspended or terminated, you are prohibited from creating another account without our permission.

Indemnification

You agree to indemnify, defend, and hold harmless Packyard and its affiliates, directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your use of our website or violation of these Terms.

Limitation of Liability

In no event shall Packyard be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or purchase of our products. Our total liability to you for any damages shall not exceed the amount paid by you for the product that gave rise to the claim.

Right to Change and Modify Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website following any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically for any updates or changes.

Promotional Emails and Content

By providing your email address, you consent to receive promotional emails from Packyard. You can opt-out of these emails at any time by following the unsubscribe instructions included in the email.

Preference of Law and Dispute Resolution

These Terms and any disputes arising out of or related to these Terms or your use of our website shall be governed by the laws of the jurisdiction in which Packyard is located, without regard to its conflict of law provisions. Any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Privacy Policy

Information Collection

We collect personal information you provide when placing an order, creating an account, or contacting us. This may include your name, email address, shipping address, and payment information.

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Use of Information

We use your information to process orders, communicate with you, and improve our services. We may also use your information to send promotional emails, which you can opt-out of at any time.

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Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except for trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

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Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

Pricing Policy

Pricing Changes

All prices are subject to change without notice. We reserve the right to modify prices at any time. The price charged for a product will be the price in effect at the time the order is placed.

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Price Accuracy

We strive to ensure that all prices on our website are accurate. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.

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